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GraduationGirl.com Customer Q&A

By  Tanya,   posted Jun 8, 2017
I would like to know if you have a store in ny
By  Customer Service Center,   posted Jun 13, 2017
Hi,thank you for your inquiry. Sorry, we only sell gowns online. Enjoy your shopping here.
By  Mary Ann Lovell,   posted Jun 1, 2017
Where is the zipper on this dress?
By  Customer Service Center,   posted Jun 4, 2017
Hi,thank you for your inquiry. The zipper is on the back. Enjoy your shopping here.
By  Debbie Moura,   posted May 30, 2017
Wanted to order a dress. Needed to know how many days for delivery.
By  Customer Service Center,   posted May 31, 2017
Hi,thank you for your inquiry. we have different time for Processing and Shipping for your selection :  

Processing Time:
A.Regular order:15 working days(making)
B.Rush order (pay US$35.99 for extra for each dress): 7 working days(making)

Shipping Time:
A.Standard :3-5 working days(shipping)
B.Expedite :1-3 working days(shipping)
The whole time for dress is Processing Time+Shipping Time.
As you see , you can choose the time combination according to when you want to receive the dress.
Enjoy your shopping here.

By  Sandra Grasso,   posted May 23, 2017
Order # GGF25402 I would like to apply my new customer coupon code NEWCR10 to my order and also pay for fast shipping as I need the dress by June 10. Please email me the additional shipping charge difference Thank you
By  Customer Service Center,   posted May 23, 2017
Hi,thank you for your inquiry. Dear, we will ship your dress by expedited delivery, you don't need to pay extra because the coupon code NEWCR10 didn't apply your order. Enjoy your shopping here.
By  Lori,   posted May 11, 2017
If this dress is ordered in black, what color is the bodice? Thanks, Lori
By  Customer Service Center,   posted May 11, 2017
Hi,thank you for your inquiry. If you order the dress in black, we will make the bodice in black. But if you need the bodice in another color, please add it in the remarking box when you place the order, we will make it according to your requirements. Enjoy your shopping here.
By  ¿,   posted May 10, 2017
Is this a trust worthy site
By  Customer Service Center,   posted May 11, 2017
Hi,thank you for your inquiry. Yes, http://www.graduationgirl.com/Customer-Reviews/ for your reference. Enjoy your shopping here.
By  Nidhi,   posted May 4, 2017
If I order today will I get on 10th may ....as my graduation is on 11th may. Also ur size 18 is same as U.K. 18 ?
By  Customer Service Center,   posted May 6, 2017
Hi,thank you for your inquiry. We are writing to tell you our processing and shipping time, please refer to the following information:

we have different time for Processing and Shipping for your selection :  

Processing Time:
A.Regular order:15 working days(making)
B.Rush order (pay US$35.99 for extra for each dress): 7 working days(making)

Shipping Time:
A.Standard :3-5 working days(shipping)
B.Expedite :1-3 working days(shipping)
The whole time for dress is Processing Time+Shipping Time.
As you see , you can choose the time combination according to when you want to receive the dress.
http://www.graduationgirl.com/info/Standard-Size-Chart/ for your reference. Enjoy your shopping here.

By  Yusimith,   posted Apr 19, 2017
Hi, my daughter graduate in June 21, I will like to know, how long it take the dress to come to Ontario, Canada, so I have in ideal when to order in .. thank you
By  Customer Service Center,   posted Apr 23, 2017
Hi,thank you for your inquiry. we have different time for Processing and Shipping for your selection :  

Processing Time:
A.Regular order:15 working days(making)
B.Rush order (pay US$35.99 for extra for each dress): 7 working days(making)

Shipping Time:
A.Standard :3-5 working days(shipping)
B.Expedite :1-3 working days(shipping)
The whole time for dress is Processing Time+Shipping Time.
As you see , you can choose the time combination according to when you want to receive the dress. Enjoy your shopping here.

By  Adrianna McGregory,   posted Apr 18, 2017
I would like to change to size if the dress I ordered from a size 6 to a size 8. Is
By  Customer Service Center,   posted Apr 23, 2017
Hi,thank you for your inquiry. OK. Enjoy your shopping here.
By  Ihesha,   posted Apr 15, 2017
Are you able to ship to the UK?
By  Customer Service Center,   posted Apr 23, 2017
Hi,thank you for your inquiry. Yes, we ship to UK, acatually we have many customers from UK. Enjoy your shopping here.
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