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GraduationGirl.com Customer Q&A

By  Adrianna,   posted May 4, 2018
Hi I was wondering if I could see the different colour options you have for the dress before I ordered it Thanks
By  Customer Service Center,   posted May 5, 2018
Hi,thank you for your inquiry. Sorry, all the pictures of the dress are on our website. Enjoy your shopping here.
By  Melanie,   posted May 2, 2018
Could I return a dress and get the same dress in a fitted size.
By  Customer Service Center,   posted May 2, 2018
Hi,thank you for your inquiry. http://www.graduationgirl.com/info/Return-Policy/ for your reference. Enjoy your shopping here.
By  Melanie,   posted Apr 22, 2018
I would like to know if my dress has been shipped
By  Customer Service Center,   posted Apr 23, 2018
Hi,thank you for your inquiry. The estimated shipping date is around May 3rd and I will update tracking number once it is shipped. Enjoy your shopping here.
By  r pagliocca,   posted Apr 17, 2018
how long does it take for shipping
By  Customer Service Center,   posted Apr 18, 2018
Hi,thank you for your inquiry. Shipping Time:
A.Standard :3-5 working days(shipping)
B.Expedite :1-3 working days(shipping) Enjoy your shopping here.
By  Izzy,   posted Apr 11, 2018
Does this dress come in size 12 for a 12 years old girl?
By  Customer Service Center,   posted Apr 11, 2018
Hi,thank you for your inquiry. Yes, the dress can be made in the size you want. Enjoy your shopping here.
By  Alisha Kiah,   posted Apr 10, 2018
Hello. Hoping the dress is just about ready to ship out. It is coming up on 4 weeks. We have been checking for the delivery date. Order number GGF25425. Thank You.
By  Customer Service Center,   posted Apr 11, 2018
Hi,thank you for your inquiry. Your dress is almost finished and we will ship it out next Monday via UPS, I will send you tracking number once it is shipped. Enjoy your shopping here.
By  Izzy,   posted Apr 9, 2018
Can I order this dress for a 12 years old girl? I don't see youth size in the selection box.
By  Customer Service Center,   posted Apr 9, 2018
Hi,thank you for your inquiry. http://www.graduationgirl.com/info/Standard-Size-Chart/ for your reference. Enjoy your shopping here.
By  Isabelle,   posted Apr 6, 2018
Is it possible to see the dress in other available Color?There is a choice of Color but the red dress is showing for each color selected.
By  Customer Service Center,   posted Apr 6, 2018
Hi,thank you for your inquiry. Sorry, all the pictures of the dress are shown on website. Enjoy your shopping here.
By  Camille,   posted Mar 17, 2018
I really love this dress .. But can I get the neckline be a halter instead of a sweetheart?
By  Customer Service Center,   posted Mar 17, 2018
Hi,thank you for your inquiry. Sure, you just need to add your requirements in the remarking box when you place the order. Enjoy your shopping here.
By  Betsy,   posted Feb 26, 2018
What is your return policy if a dress does not fit? Do you ship to Canada?
By  Customer Service Center,   posted Feb 26, 2018
Hi,thank you for your inquiry. http://www.graduationgirl.com/info/Return-Policy/ for your reference and we ship to Canada. Enjoy your shopping here.
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